Dealing with Difficult Customers covers difficult customer encounters and provides you with the techniques to deal with them. While no one always fits into a specific category, characteristics can be identified and dealt with effectively. This course will provide strategies and tools to help you cope with difficult people and situations.

Duration: ½ Day

Register for this course through MyARLearning in MyARCareers.

For information on how to register for courses, CLICK HERE.

OPM Training Center | Arkansas Department of Commerce | 1 Commerce Way, Little Rock, AR 72202