ARBUY HELP DESK for STATE USERS
ARBuy Help Desk for State Users
888-472-9102
[email protected]
ARBuy Help Desk for Vendors
888-242-7020
[email protected]
State Users can get assistance with:
Refer vendors here for assistance with:
- Searching and navigating in the system.
- Creating PRs, Solicitations, Contracts (MBPOs).
- Purchasing in Marketplace.
- Search for bid opportunities.
- Submitting a bid or proposal.
- Locating an MBPO or PO.
- Any other system-related questions.
- A Password Reset request.
ARBUY SUPPORT CALL CENTER FOR
ADMINISTRATIVE ASSISTANCE
ARBUY SUPPORT
501-682-8888
[email protected]
State users can get assistance with:
Administrative Maintenance requests:*
- Changes/additions/deletions to User Profiles, Approval Paths, or Org-Dept-Loc/Addresses.
- Creating new UNSPSC numbers
- User Password Resets
- Other Arkansas-specific questions, typically when referred by [email protected]
*Only your department Security Liaison or Agency Approving Official are authorized to make Administrative Maintenance requests.
